DATA PROCESSING TIMESWhile most reports generate within 1-2 hours, it can take up to 10 hours to generate larger reports. Reports are generated using data that updates once per day. Depending on when the underlying data updates, you may see stale data requiring you to trigger the report to run again.
Standard reports
Standard reports are pre-defined reports you can trigger to run from the Reports tab in the Metronome app. Once triggered, the report generates and you receive an email confirmation with a link to download the resulting report in the UI as a CSV file. Included standard reports:| Report name | Description |
|---|---|
| Customers by created date | Returns all customers in your Metronome account. Useful for tracking customer growth over time. |
| Contracts by created date | Returns all contracts across customers. Helpful for understanding contract volume and sales activity. |
| Commits and credits by created date | Returns all prepaid commits and credits issued to customers. Useful for tracking commitment sales and credit grants. |
| Invoices by status and by effective date | Returns all finalized invoices and line items, and effective billing period. Useful for accounts receivable and revenue recognition. |
| Commit expiration ledger entries by month | Returns ledger entries for commits that expired during each month. Useful for tracking unused commitment balances and breakage revenue. |
| True up invoices by effective date | Returns all true-up invoices. Useful for tracking end-of-period commitment reconciliation charges. |
| Monthly revenue by product name and revenue category | Returns revenue totals broken down by product and category (e.g., on-demand, commit drawdown, overage) for each month. Useful for financial reporting and product performance analysis. |
Custom reports
Custom reports provide a flexible mechanism to download custom Metronome datasets in a CSV format from the Reports tab in the Metronome app. The reporting engine can query the same data tables that are available via Data Export. To create a custom report, follow these steps:- Contact your Metronome Solutions Architect to request a custom report
- Share detailed requirements about your reporting needs (e.g. end of month books close, customer cohorting, etc.)
- Review sample data with Metronome Solutions Architect
- Approve the resulting data
- Confirm how you want to trigger the reports (you can either trigger the report from the Metronome App or schedule via cron)
NOTECustom reports is a paid feature. If you’re interested in learning more about this feature, contact your Metronome Solutions Architect.
In-app dashboards
In-app dashboards provide Metronome clients with access to critical revenue and monetization metrics directly within the Metronome app. Rather than exporting data and building views externally, you can use these dashboards to monitor business performance, track key financial metrics, and explore customer-level details in real time.
| Dashboard | Description |
|---|---|
| Basic Revenue Overview | Provides monthly summaries of invoiced amounts, usage and subscription revenue, commit and credit metrics, and customer-level consumption details. |
| Committed & Run Rate ARR Dashboard | Provides key financial metrics for consumption-based businesses, including Annual Recurring Revenue (ARR), Net Revenue Retention (NRR), Gross Revenue Retention (GRR), and logo movement. |
| Filterable Customer List | Provides a flexible, filterable view of your customer list — built from common feature requests and designed to make it easier to search and sort by billing provider, spend, and other key attributes. |